How it works
- Submit - email us or use the form below.
- Verify - we confirm the request is from you (usually by checking control of the email on file). No password or government ID.
- Process - we erase or anonymise what we can in live systems.
- Confirm - we reply with what was deleted and what we kept (if anything), and why.
Email (preferred)
Write to aodhanpmoran@gmail.com with the subject Data deletion request.
Include:
- The email address(es) you used with us (required).
- Your name if it helps us find the right records (optional).
- What you want removed.
Or use this form
Opens your email app with the details filled in. Nothing is stored on this page.
Timeline
We aim to finish within one month of a verified request (GDPR). If we need more time for a complex case, we will say so within that month. We do not promise same-day or 24-hour erasure.
What we delete
- Enquiry and booking correspondence we no longer need.
- Marketing contact details we hold for CastCraft's own outreach, if any.
- Client contact details in live tools where erasure applies and no legal keep rule blocks it.
Erasure means removing or anonymising the data in live systems so it is no longer in active use. Hiding a record or soft-delete alone is not enough if we claim erasure.
Backup copies usually expire on their normal rotation. We do not put deleted people back into active systems from backups.
What we may keep
- Invoices and tax records the law requires us to keep.
- A short log of the request (date, what we did, what we retained and why).
- Data we hold only as a client's processor: ask that client too; we follow their lawful instructions.
Do not sell
We do not sell personal data or share it for cross-context behavioural advertising. Ask us to confirm that in writing if you want it on record.